Carter & Cole Garment Steamer

Steam a shirt on the hanger, then rotate the head to press collars and cuffs on an ironing surface. Carter & Cole brings upright steaming and flat pressing together in one handheld garment steamer.

• Approximately 20-second heat-up for everyday touch-ups.
• Fabric settings on the handle for dry ironing, silk, blended fabric, cotton & linen, and cashmere.
• Low-water indicator with separate power and steam controls below the display.
• Ceramic non-stick soleplate and a rotating head for flat pressing.
• 110 ml integrated tank and an attached 1.8 m power cord.
• Anti-drip, dry-burn and overheat protection.

Check the garment care label and follow the operating instructions. This is a corded appliance: use a compatible mains supply. Never steam clothing while it is being worn.

• 1 × Carter & Cole Garment Steamer
• Integrated 110 ml water tank
• Attached 1.8 m mains power cord

The tank and cord are parts of the appliance.

At NextGen Electronics, we aim to make sure your Order reaches you quickly, safely, and smoothly. Below is everything you need to know about our shipping process. 

Dispatch Time 

All orders placed before 12:00 pm (GMT) will be dispatched the same business day. Orders placed after this time will be dispatched on the next business day. 

Shipping Destinations 

We currently ship to the United Kingdom, United States, Canada, The Netherlands, Italy, India, Greece, Croatia, Norway, Sweden, Switzerland, Qatar, Luxembourg, Iceland, Spain, France, Australia, UAE, Brazil, New Zealand, Germany, Denmark, Poland, Finland, Ireland, Austria, South Africa, Belgium, Czech Republic, Romania, Slovenia, Slovakia, Hungary, Turkey, Monaco, Indonesia, Japan, Sri Lanka, and Albania. 

Shipping Times 

Canada 

• Standard Shipping: 4–7 business days 
• Express Shipping: 2–4 business days 

United States 

• Standard Shipping: 4–7 business days 
• Express Shipping: 2–4 business days 

United Kingdom & Ireland 

• Standard Shipping: 4–7 business days 
• Express Shipping: 1–4 business days 

Australia & New Zealand 

• Standard Shipping: 4–7 business days 
• Express Shipping: 2–4 business days 

The Netherlands, Italy, India, Greece, Croatia, Norway, Sweden, Switzerland 

• Standard Shipping: 4–7 business days 
• Express Shipping: 2–4 business days 

Luxembourg, Iceland, Spain, France, Germany, Denmark, Poland & Finland 

• Standard Shipping: 4–7 business days 
• Express Shipping: 2–4 business days 

Qatar & UAE 

• Standard Shipping: 4–7 business days 
• Express Shipping: 2–4 business days 

Brazil 

• Standard Shipping: 4–7 business days 
• Express Shipping: 2–4 business days  

Rest of World 

• Standard Shipping: 4–10 business days 
• Express Shipping: 4–7 business days 

Shipping Cost 

We offer competitive shipping rates based on your location and the shipping method selected. Your shipping cost will be calculated at checkout before payment is completed. 

Tracking Your Order 

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number. This can be used to monitor the real-time status and location of your shipment. 

Important Notes 

• Shipping times are estimates and may vary due to factors outside our control, including customs clearance and local courier delays. 
• Express shipping is available for customers who would like faster delivery. 
• Please ensure that all shipping details are entered accurately at checkout to avoid delays or failed deliveries. 
• For any shipping-related questions or assistance, please contact our support team at support@thenextgenelectronics.com. 

Thank you for choosing NextGen Electronics. We’re committed to making your shopping experience smooth, reliable, and enjoyable from checkout to delivery.

At NextGen Electronics, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a straightforward return policy to make the process as smooth as possible. 

Return Period 

Customers have 30 days from the date of purchase to initiate a return. 

Conditions for Returns 

To be eligible for a return: 

• The product must be unused, in its original packaging, and in new condition 
• Proof of purchase, such as an order confirmation or receipt, is required 

How to Initiate a Return 

To begin a return, please contact our support team at support@thenextgenelectronics.com with your order number and the reason for return. Our team will guide you through the next steps. 

Return Shipping 

• Customers are responsible for return shipping costs, which are non-refundable 
• If a refund is approved, the return shipping fee may be deducted from the refund amount 

Refund Process 

Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund. If approved, your refund will be processed back to your original payment method. 

Important Notes 

• Returns are not accepted for products purchased during promotional sales or discount periods. All such sales are final 
• Products that show signs of use, damage, or missing original packaging may not qualify for a refund 

Contact Us 

For any return-related questions, please contact us at support@thenextgenelectronics.com. 

Thank you for choosing NextGen Electronics. We are committed to providing a smooth, reliable, and professional shopping experience. 

The steamer includes an anti-drip system, dry-burn protection and overheat protection.

• Follow the appliance instructions and the garment care label.
• Never steam clothes while they are being worn.
• Keep hands and skin away from hot steam and the soleplate.
• Use flat pressing only on a suitable heat-resistant ironing surface.
• Unplug and allow the appliance to cool fully before refilling, cleaning or storing.
• Use only with the mains voltage stated on the rating label.

Can I steam clothes while they hang?

Yes. Use upright steaming for hanging garments, following the fabric care label and operating instructions. Never steam clothing while it is being worn.

Can it also press clothes flat?

Yes. Rotate the head for flat pressing on a suitable heat-resistant ironing surface.

How quickly does it heat up?

Approximately 20 seconds. Actual heat-up time can vary with operating conditions.

Is it cordless?

No. The steamer has a 1.8 m power cord and must remain connected to a compatible mains supply during use.

How much water does it hold?

The water tank holds 110 ml. Follow the fill level and water guidance in the operating instructions.

Can I use it on every fabric?

Check the garment care label before use and test an inconspicuous area first. Do not steam or press materials whose care instructions prohibit it.

How should I store it?

Unplug the appliance, allow it to cool fully and follow the supplied water-emptying and storage instructions.

At NextGen Electronics, we are committed to offering reliable, high-quality products across our range. Most eligible electronic products include a Two-Year Replacement Warranty, giving you added confidence with your purchase.

Warranty coverage may vary depending on the product type, category, bundle, or included warranty terms. Please check the warranty card included with your product, the product page, or the packaging details to confirm the exact coverage for your item.

What’s Covered

Eligible Manufacturing Defects:
If an eligible product develops a fault due to defects in materials or workmanship within the stated warranty period, we will review the issue and provide a suitable replacement where applicable.

Replacement Coverage:
Approved warranty claims may qualify for a replacement product, subject to inspection and warranty eligibility.

Replacement Shipping:
Where a warranty claim is approved, replacement shipping may be covered by NextGen Electronics unless otherwise stated.

What’s Not Covered

Accidental Damage:
Damage caused by misuse, drops, impact, liquid exposure, improper handling, or unauthorized repairs is not covered.

Normal Wear and Tear:
Standard wear from regular use, surface marks, cosmetic aging, and general product deterioration are not covered.

External Factors:
Damage caused by improper storage, power surges, natural disasters, environmental conditions, or other external incidents is not included.

Product-Specific Use Effects:
For decorative, ceramic, incense, or home décor products, natural residue, smoke marks, incense discoloration, scent buildup, and minor cosmetic changes from regular use are not covered.

How to Make a Warranty Claim

Contact Support:
Email us at support@thenextgenelectronics.com with your order number, a clear description of the issue, and supporting photos or videos where possible.

Warranty Review:
Our team will review your claim based on the product type, warranty card, purchase details, and the nature of the issue.

Replacement Processing:
If your claim is approved, we will arrange the next steps and process a suitable replacement where applicable.

Customer Support

For warranty-related questions or product concerns, contact us at support@thenextgenelectronics.com. Our support team aims to respond within 24–48 hours during business hours.

Thank you for choosing NextGen Electronics — designed for quality, reliability, and everyday confidence.

We are here to assist you with any questions, support requests, or feedback regarding your purchase. For faster assistance, please include your order number in your message. 

Customer Support 

For general questions, product assistance, shipping updates, or order-related inquiries, please contact us at support@thenextgenelectronics.com. Our team aims to respond within 24–48 hours during business hours. 

Business Hours 

Monday to Friday | 9:00 AM – 5:00 PM GMT 

Social Media 

Follow us on our social channels for product updates, new releases, and exclusive promotions. You may also reach out via direct message, though including your order number in your email will help us assist you more efficiently. 

Order Assistance 

If your inquiry is related to an existing order, please make sure to include your order number along with any relevant details so our team can resolve your request as quickly as possible. 

For any further assistance, our team is committed to providing prompt, professional, and reliable support.